Frequently Asked Questions | Downunder Magnesium
Frequently Asked Questions
Everything you need to know about our pure Western Australian magnesium range. Still have a question? We are here for you and all of your wellness goals!
About the Super Stick
+ How often should I use the Super Stick?
6β8 times daily. The Super Stick is a concentrated treatment β consistency is everything. Stopping too early means the root of the concern can't be fully drawn up. Full instructions are printed on the back of every Super Stick.
+ How long until I see results?
Most customers see visible changes within 3β6 weeks, depending on the concern. Skin tags often respond fastest; keratosis, moles and sunspots can take longer.
+ Why has my Super Stick discoloured?
As the magnesium is potent, on a rare occasion it can mix with the stainless steel ball, which may cause this discolouring to happen. It's definitely not rust. It's still completely safe to use.
+ What does the Super Stick treat?
Skin tags, raised moles, seborrheic keratosis, sunspots, age spots, pigmentation, ingrown hairs, warts and rough skin growths.
About Our Magnesium
+ Where is your magnesium sourced from?
Our magnesium is drawn directly from the ancient salt lakes of Western Australia. It's pure, potent and transdermal β meaning it absorbs straight through your skin into the cells that need it.
+ Can I use your products alongside magnesium tablets?
We don't recommend it. Our magnesium is so potent that one spray equals six tablets β and tablets only allow 1β2% absorption, with the rest lost in the gut and liver. Transdermal magnesium is the most effective way to replenish your levels.
+ Are your products scented?
All our products are unscented with magnesium as the only active ingredient β except the Moisturiser, which contains lemon myrtle, coconut oil and jojoba oil.
+ What are the top benefits of the Magnesium Oil Spray?
Relieving stress, anxiety and fatigue naturally β’ Strengthening immunity β’ Encouraging restful sleep β’ Easing neck, back and joint pain β’ Calming cramps and restless legs.
Usage & Safety
+ Is it safe to use on my face?
Yes β the Super Stick is designed to be used on the face and body. Apply directly to the concern 6β8 times daily and avoid the eye area.
+ Can I use it while pregnant or breastfeeding?
We recommend checking with your healthcare practitioner before using any new product during pregnancy or breastfeeding.
+ Can children use the Super Stick?
Please consult with a healthcare professional before using on children.
Certifications & Awards
+ Are your products certified?
Yes. Downunder Magnesium holds a Clean + Conscious Gold Award 2024 and is certified by Biological Farmers of Australia.
+ Are your products cruelty-free?
Absolutely. We never test on animals.
Shipping & Orders
+ Where do you ship?
We ship across Australia and New Zealand.
+ How long does shipping take?
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