Frequently Asked Questions | Downunder Magnesium
Frequently Asked Questions
Everything you need to know about our pure Western Australian magnesium range. Still have a question? We are here for you and all of your wellness goals!
About the Super Stick
+ How often should I use the Super Stick?
6–8 times daily. The Super Stick is a concentrated treatment — consistency is everything. Stopping too early means the root of the concern can't be fully drawn up. Full instructions are printed on the back of every Super Stick.
+ How long until I see results?
Most customers see visible changes within 3–6 weeks, depending on the concern. Skin tags often respond fastest; keratosis, moles and sunspots can take longer.
+ Why has my Super Stick discoloured?
As the magnesium is potent, on a rare occasion it can mix with the stainless steel ball, which may cause this discolouring to happen. It's definitely not rust. It's still completely safe to use.
+ What does the Super Stick treat?
Skin tags, raised moles, seborrheic keratosis, sunspots, age spots, pigmentation, ingrown hairs, warts and rough skin growths.
About Our Magnesium
+ Where is your magnesium sourced from?
Our magnesium is drawn directly from the ancient salt lakes of Western Australia. It's pure, potent and transdermal — meaning it absorbs straight through your skin into the cells that need it.
+ Can I use your products alongside magnesium tablets?
We don't recommend it. Our magnesium is so potent that one spray equals six tablets — and tablets only allow 1–2% absorption, with the rest lost in the gut and liver. Transdermal magnesium is the most effective way to replenish your levels.
+ Are your products scented?
All our products are unscented with magnesium as the only active ingredient — except the Moisturiser, which contains lemon myrtle, coconut oil and jojoba oil.
+ What are the top benefits of the Magnesium Oil Spray?
Relieving stress, anxiety and fatigue naturally • Strengthening immunity • Encouraging restful sleep • Easing neck, back and joint pain • Calming cramps and restless legs.
Usage & Safety
+ Is it safe to use on my face?
Yes — the Super Stick is designed to be used on the face and body. Apply directly to the concern 6–8 times daily and avoid the eye area.
+ Can I use it while pregnant or breastfeeding?
We recommend checking with your healthcare practitioner before using any new product during pregnancy or breastfeeding.
+ Can children use the Super Stick?
Please consult with a healthcare professional before using on children.
Certifications & Awards
+ Are your products certified?
Yes. Downunder Magnesium holds a Clean + Conscious Gold Award 2024 and is certified by Biological Farmers of Australia.
+ Are your products cruelty-free?
Absolutely. We never test on animals.
Shipping & Orders
+ Where do you ship?
We ship across Australia and New Zealand.
+ How long does shipping take?
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